I knew that all of the HP Support team were based in India, and I was worried that there was going to be a language barrier and that I wouldn’t be able to get things sorted fast.
But I have to say, apart from being called Tony or Toady during the call, the person I spoke to was very helpful and I kinda guessed what questions were going to be asked when I rang up.
“Plug in the cord”
“Press the power button for 10 seconds”
I did all these before I rang, nothing worked
“Keep Pressing F10” What!?
Well, I have a courier coming around tomorrow between 12 – 5 to get it sent to be fixed.